Legal
Privacy Policy
How we collect, use, and protect your information — clearly and honestly.
1. Information We Collect
We collect information you provide directly — such as your name, email, business details, and project preferences submitted through our intake form. We also collect basic account information when you register, including your email address and role.
2. How We Use Your Information
We use your information to build and maintain your website, process your subscription, communicate with you about your project, and provide ongoing support. We may also use aggregated, non-identifying data to improve our services.
3. Information Sharing
We do not sell your personal information. We share data only with service providers who help us operate — such as hosting and payment processors — under agreements that require them to protect your information and use it solely for the purpose we engage them for.
4. Data Security
We take reasonable measures to protect your information using industry-standard security practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our platform uses essential cookies to maintain your authenticated session. We may use analytics tools to understand how visitors use our site so we can improve it. You can control cookies through your browser settings.
6. Your Rights
You may access, correct, or request deletion of your personal information through your client portal or by contacting us. If you are a resident of certain states, you may have additional rights under applicable privacy laws.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. After cancellation, we retain project records for a reasonable period to handle account matters and comply with legal obligations, then delete or anonymize them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to active subscribers. Continued use of the service after changes take effect constitutes acceptance of the revised policy.
9. Contact
Questions about this Privacy Policy can be directed through your client portal, or by reaching out through our verified Fiverr profile at fiverr.com/southbeachgeek.